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Spotify is DOWN: Music streaming app crashes for thousands of users across the UK

by London Mail
May 27, 2025
in Science
Reading Time: 5 mins read

By SHIVALI BEST FOR MAILONLINE

Published: 13:47 BST, 27 May 2025 | Updated: 14:05 BST, 27 May 2025

It’s one of the most popular music streaming apps in the UK. 

But it appears that Spotify has crashed this afternoon. 

According to Down Detector, the problems started at around 13:30 BST, and are affecting users across the UK. 

So far, more than 4,000 problems have been logged – with the majority of reports complaining about the Spotify app. 

While Spotify is yet to comment on the outage, several frustrated users have flocked to X to discuss the problems. 

‘Spotify is down again,’ one user tweeted, alongside a screenshot of the app and a tombstone with the Spotify logo. 

Another tweeted a screenshot of an error page, and asked: ‘is spotify down or am i going crazy’.

And one joked: ‘istg [I swear to god] I’m in the middle of a f***ing workout.’

It's one of the most popular music streaming apps in the UK. But it appears that Spotify has crashed this afternon

It’s one of the most popular music streaming apps in the UK. But it appears that Spotify has crashed this afternon

So far, more than 4,000 problems have been logged - with the majority of reports complaining about the Spotify app

So far, more than 4,000 problems have been logged – with the majority of reports complaining about the Spotify app

MailOnline tried to access the Spotify app on an iPhone and did not experience any issues. 

However, several users have reported issues accessing content, including their downloads. 

‘This content isn’t available right now,’ a reported error message reads.   

MailOnline has contacted Spotify for comment. 

The outage comes shortly after Spotify made a subtle change that left its users fuming.

In a recent update, Spotify altered the layout of the home screen, moving the ‘Your Library’ tab aside to make room for a new ‘Create’ button.

For the app’s daily users, this small change has been wildly frustrating as it replaces the most-used feature with an option many customers never touch.

Tapping the ‘+’ button in the bottom right-hand corner, users can access options to add a new playlist, collaborate with friends, or join a ‘Blend’ with another user.

One user tweeted a screenshot of an error page, and asked: 'is spotify down or am i going crazy'

One user tweeted a screenshot of an error page, and asked: ‘is spotify down or am i going crazy’

'Spotify is down again,' one user tweeted, alongside a screenshot of the app and a tombstone with the Spotify logo

‘Spotify is down again,’ one user tweeted, alongside a screenshot of the app and a tombstone with the Spotify logo

Spotify Premium users also have the option of accessing a ‘Jam’ to listen with other users in real time or use the ‘AI Playlist’ feature.

In a blog post announcing the changes, Spotify wrote: ‘We wanted to simplify access to our music-curation tools.’  

However, the new options have not gone down well with fans on social media, with one writing: ‘People who design apps have no regard for muscle memory.’

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